Answers before the package arrives.

Yes. Every piece carries the clearest material story we can give: country, area, material memory, visual mood, and the live moment that makes it yours.

Prepared materials for your piece, findings and closure components, the needed tool pair, Origin Note, Care Card, and workshop access details.

A request uses no card and does not hold a piece. We confirm eligibility, exact shipping and workshop timing, and the PayPal payment link before you decide whether to pay. Your order is confirmed only after PayPal payment.

If the piece is available, we send a secure payment link only after you have the price, material notes, workshop timing, shipping timing, and cancellation terms.

We will not ask for payment until we can give a clear shipping window for the piece.

No. Learning is the point. We prepare the materials and tools, demonstrate each connection live, and stay with you as you create the piece yourself. The workshop takes 1-2 hours, and the recording and support remain afterward.

Yes. We handle the sourcing, preparation, and design plan. You learn how to choose the details, arrange the materials, make the connections, and check the finished piece with live guidance.

We measure ourselves by your success. If you follow the guided checkpoints and the piece is not wearable, Rare By Me replaces the affected supplied parts and meets again as many times as needed at no extra cost. Your assigned host owns the case until the piece is wearable. If supplied materials, design, or guidance make a wearable result impossible, we refund the order. Abandonment, loss, or unrelated damage follows the normal policy.

A shared Live Workshop is recorded only after advance notice and explicit consent from every participant. Depending on how people take part, the recording may capture audio, video, and chat. We provide it only to registered participants in that workshop. You may keep your downloaded copy, but may not repost it or share another participant’s audio, video, chat, image, or words without separate permission. If you do not consent, we offer a non-recorded private completion-support session instead.

Yes. You can finish later with the recording you downloaded and contact your assigned host for another checkpoint before wearing the piece.

Yes. Free worldwide shipping is included in the USD price of each piece.

Rare By Me pays shipping, duties, VAT, and import taxes. They are included in the published USD price.

Make it yourself. Not by yourself. After payment, you may join the private WhatsApp group for people who create with Rare By Me. It is one optional ongoing group for all paid customers. Repeat customers stay in the same group; declining, leaving, or never joining does not affect the workshop, recording, private support, or completion assurance.

Shared Live Workshops are where customers meet. Speaking, camera, and sharing are optional. Group discussion may cover Rare By Me pieces, other projects, jewelry, materials, tools, care, and future ideas. Peer encouragement and general discussion are welcome. Accountable technical, safety, fit, payment, delivery, return, and completion help stays direct with Marina or Ira. Essential instructions stay in email and downloads. The group is not monitored continuously, and no group response time is promised.

WhatsApp participants see one another’s phone number, profile, and posts. Joining requires explicit opt-in and is not marketing consent. The invite link is not public or forwarded. No selling, affiliates, recruiting, unsolicited direct messages, screenshots, reposts, or harassment. Rare By Me asks for separate written permission before republishing customer content.

The existing Rare By Me Facebook Page is the public layer for permissioned customer work, comments, and Coming Next. We do not operate a private Facebook Group, and the Page is not a dependable support channel. Contact Marina or Ira directly for accountable help.

A pre-order request has no payment to cancel. Before any payment link is sent, we provide the shipping window and the delay, cancellation, and refund terms that apply to that order.

A request uses no card and does not hold a piece. We confirm eligibility, exact shipping and workshop timing, and the PayPal payment link before you decide whether to pay. Your order is confirmed only after PayPal payment. Rare By Me pays worldwide shipping, duties, and import taxes. You may cancel before dispatch. You may return an unused, complete order within 14 days of delivery. You pay return postage for a preference return. Rare By Me pays return costs for damaged, missing, or incorrect items. There is no restocking fee. Approved refunds are issued through PayPal. Mandatory consumer rights override these terms where applicable.

Email [email protected] for pre-order requests, payment, shipping, workshop, recording, or completion support. We usually reply within 2–12 hours.